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IT Support

IT Support2023-08-22T10:32:01+07:00

IT Support & Helpdesk

Organizational-level IT care service provided by experienced professionals across various job levels, aiming to reduce the cost of hiring full-time employees.

IT Support & Helpdesk

Organizational-level IT support services by experienced specialists across various job levels, reducing the cost of hiring permanent employees.

NAS/File Server & Permissions

Managing File Server systems, overseeing security and data access, data backup, and restoration.

Server & Network Setup

Organizational-level IT management service by experienced specialists across various job levels, reducing the cost of hiring full-time employees.

Backup Data / Cloud Backup

Data backup system installation service in all formats: Cloud, AWS, Server, and NAS, in accordance with IT audit standards.

Request for a Quotation

IT Support

    IT will no longer be a complicated matter going forward

    ThaiPC Support offers a comprehensive range of services to meet all your needs.

    IT Support for businesses.

    We have experienced IT personnel ready to address your IT needs within your business.

    IT Helpdesk

    Our Help Desk staff is ready to provide assistance every time you call.

    Remote Support

    Remote Support service for troubleshooting and resolving issues on your computer.

    On Site Agents

    When issues cannot be resolved remotely, such as hardware damage, we will come to your location to address and fix the problem.

    IT Security Systems

     

    Ensuring the security of systems and customer data is our top priority. We have a reliable data protection system in place.

    Backup & Data Recovery

    We can design and create data backup plans that specifically support our customers’ business models.

    Nas & File Sharing

    Managing user access privileges on-site or in the cloud, ensuring data security.

    Upgrade & Repair Services for Devices

    We will ensure you are confident that you are using the best software and hardware.

    Managing Network Systems

    Managing Firewall, Router, Switches, and Network; Troubleshooting and support through phone, email, and social media channels.

    Office & Cloud Services

    We can design and create data backup plans tailored to our customers’ specific business models.

    Antivirus Protection

    Under our management, every customer’s computer will receive the installation of a standardized antivirus protection system across the organization.

    Cloud Email

    We can create, manage, and upgrade your email system to facilitate smooth communication both within and outside the office.

    Boost your organization, discover opportunities, and strive for greater success.

    • Annual service contract visits
    • Service : daily / weekly / monthly formats

    • IT Helpdesk (Part time / Full time)
    • PC / Laptop / Server Maintenance Service
    • Installation of Antivirus System and Malware Removal
    • Installation and Manage Firewall Systems
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    • VPN & Load Balancing System Installation Service
    • Work Activity Reports
    • IT Consulting Services
    • Back up Data Systems
    • NAS & File Sharing Services
    • Emergency support

    FAQ

    Is Free Anti-Virus Software Any Good?2023-08-22T13:43:32+07:00

    Free Anti-Virus has a very low detection rate. Depending on the use that is suitable for the customer’s organization But if the customer needs a high detection rate and is suitable for the customer’s organization just call us We are happy to serve you with the latest Anti-Virus Software for Spyware, Malware and Virus protection.

    How long is a management service contract?2023-08-22T13:43:22+07:00

    Management service contracts vary by user. Some require a monthly program. While others want to use a multi-year contract. Where our service contract starts at 6 months.

    What is IT service management?2023-08-22T13:43:08+07:00

    That means we take care of all your information technology needs. We provide the best hardware and software to fit your organization. including the installation technical support and IT staffing needs. It also means consulting and emergency assistance to keep your business running.

    What does a service deal cost?2023-08-22T13:42:52+07:00

    Our service model pays a fixed monthly fee. Once contracted, our Managed IT Services cover maintenance and support for all components of your network.

    What is cloud backup?2023-08-22T13:42:39+07:00

    cloud backup or online backup It is a process where backups are transferred to an external server every night. Servers are located in a secure data center in Perth, cloud backup is safe and reliable and easy to manage and monitor.

    What should I do before asking for help?2023-08-22T13:42:29+07:00

    The customer should first note the information about the error message. and take a screenshot of your problem. so that we can fix the problem properly Or sometimes simply closing the program and restarting the computer to reset the system might fix the problem.

    If we already have an internal IT department2023-08-22T13:42:14+07:00

    no problem! We can offer scalable solutions that can be customized to meet your specific needs. No matter what kind of IT service package you need. or need advice Security or support service ThaiPC Support makes it easy with affordable and customizable flat rate service plans.

    How does flat-rate billing help me save money?2023-08-22T13:42:02+07:00

    Flat-rate billing allows you to budget your IT expenses so you can better focus on your core business goals. We can customize each service package for your specific business.

    Interested in the service, what should I do?2023-08-22T13:41:53+07:00

    You can notify the number of accounts you want to use / request a quote via

    [email protected] / contact number 02 686 3440

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