FAQS
use only documents Company affidavit or Por Por 20 is the evidence for computer rental. No deposit required
You can install other programs. that need to be used by yourself Or if you want us to manage, please notify us in order to estimate additional service fees (the program must be a valid and copyrighted program only).
you can inform Model / specification, number of computers And the length of time you want to rent in the form of “daily”, “weekly” and “monthly” in order to estimate the initial expenses. The rental machine will have Windows 10 / MS Office 365 (Word, Excel, PowerPoint) / Anti-virus Eset licensed programs installed ready to use.
ThaiPC Support Moving services Install equipment and networks to be ready for use at the location, ready to be collected back.
We will have a backup device installed at the rental location at a ratio of 1:10 (with every 10 rental machines, there will always be 1 backup device), including IT staff to take care of and fix the problem. without worrying that your work will be interrupted
ThaiPC Support will be responsible for delivering the rental equipment, moving, installing (ready to check the quality of the machine for availability) and collecting it back only. If the customer needs an IT staff to help take care of the day’s usage. Please inform for additional service charge assessment.
The money-back guarantee shall be valid for only 30 days (from the date of payment). For the next purchase, GB Network Solutions will refund your billing account as credit. You can therefore use the credits to register any of our products or services again. Rebating applications made after 30 days are strictly prohibited. Terms and conditions applied.
GB Network Solutions accepts PayPal, Credit and Debit Card (Visa/Master), MOLPay, Billplz and Manual Bank Transfer. *Please provide us payment receipt to [email protected] when you pay via Manual Bank Transfer.
Yes, we do. Our guarantees include the 30 days money-back guarantee, 99.9% Server and Network Uptime Guarantee and 24/7 Dedicated Technical Support.
No, you don’t. Our team of experts will take care of your business email server.
Kindly fill in the data migration form available on the following link: Migration
Of course you can! Only for these circumstances, we have a purpose-built migration tool. Also, our team of experts will plan and advise on how to migrate the data for you.
We store your data in CJ1 Data Center, Cyberjaya that is 24/7 guarded.
POP3 (Post Office Protocol) and IMAP (Internet Message Access Protocol) are email protocols that you can pick when configuring your email account in an email application (e.g. MS Outlook, Windows Live Mail or others) on a computer or mobile devices or tablets. You can arrive at a stage during the setup procedure where you have to decide between POP3 or IMAP setup.
POP3 downloads all email content into your email app. You can access stored emails even when you’re working offline and store new emails in the OUTBOX ready for delivery when you’re back online. Users can opt to delete the email from the server once it is downloaded to save hosting space or configure to leave a copy of the downloaded email on the mail server for any number of days.
IMAP protocol synchronizes the content of emails between your email application and the mail server, your email application and the mail server, your email application must still be online for you to access the status of your mail. Email content on all devices between your email application and the webmail is the same, as both of them synchronized their mail server content.
SmarterMail is a full-featured email, group chat and team collaboration server that is the ideal Microsoft Exchange alternative. It is programmed to provide businesses with the need for functionality without compromising security, reliable business access and personal communication.
A business email hosting service is a service that runs or operate email servers on the Internet. Usually business email hosting services provide paid email as opposed to free email or webmail that are funded by ads. Thus, business email hosting services differ from traditional end-user email providers such as webmail sites.
Yes, no matter the size of your organization. We recommend that you spread responsibility for managing users and services among a set of trusted users. You can grant administrative privileges to users. By assigning an available admin role. Assigning roles to users gives them access to your Admin console. You can make a user a super administrator. All of which can be performed in the Admin console. You can also assign roles that limit the tasks that admins can perform, such as allowing group creation. Manage service settings or reset the user’s password only.
After switching to Google Workspace, you can opt out of other office programs. All the actions you’ve done in these programs can also be done in Google Workspace. Don’t worry about the files you previously created. These files are not useless. Documents with other extensions (such as .txt or .docx from Microsoft Office) can be easily viewed in Drive or converted to Google Workspace files without losing their properties.
All data associated with your Google Workspace account is completely secure. The security of the service is confirmed by numerous certificates such as ISO 27001, ISO 27017, ISO 27018, SOC 2/3, FedRAMP. If you have questions about how to encrypt data in Google services, contact us as a Google Cloud Premier Partner. We have the latest knowledge of how data is protected by Google’s infrastructure.
With Google Workspace Business Standard, each user gets 30GB of storage (twice more than personal Gmail accounts). Google Workspace Business Standard offers 2TB per user, Business Plus – 5TB, and Enterprise plans guarantee unlimited Google Drive space.
If you are a business with fewer than 300 employees, you can get started online today. Companies with more than 300 employees can contact sales to learn more about our Enterprise Plan.
It cannot be purchased separately. Google Workspace is a suite of applications designed to work together. For example, you can save Gmail messages as events in your calendar with one click. Changes and comments made to files, sheets, docs, or slides won’t get your co-workers’ attention because everyone gets an email notification. In Calendar, you can also create a Google Meet meeting and notify in-person participants. other about the meeting as well Working in a consistent ecosystem of Google Workspace applications ensures optimal performance.
Pricing for business email accounts in Google Workspace starts at $4 per user for one month (on the Google Workspace Business Starter service). A detailed price list of Google productivity software suites can be found here.
Gmail features in Google Workspace (formerly G Suite) include custom business email addresses. @yourcompany.com, unlimited group email addresses, 99.9% uptime guarantee, twice as much storage as free Gmail, no ads, 24/7 phone and support support, Google Sync for Microsoft Outlook. and many more
Another service from Google is a suite of applications used for organization management. for full collaboration Suitable for businesses of all sizes Whether small, medium or large, there will be applications suitable for various tasks. Many to choose from
Members can install Office apps on up to five PCs or Macs. five tablets and five mobile devices You can count hybrid Windows devices like the Microsoft Surface Pro as PCs or tablets.
Microsoft 365
What is Microsoft 365?
Microsoft 365 is a productivity cloud designed to help us get things done in our work and life with best-in-class Office apps, intelligent cloud services, and advanced security.
The difference between monthly, annual and annual commitment payments
Various payment options It exists to give customers as much flexibility as possible.
The Microsoft 365 Business Basic, Apps for business, Business Standard, and Business Premium plans are available for monthly commitment payment or annual commitment payment.
Monthly Commitment Payments: You make monthly commitment payments. And you can cancel anytime.
Annual commitment payment: You will register for one year of use. But you can choose to pay monthly or pay for the whole year at the time of registration. There is a discount for using this payment option.
Microsoft 365 Enterprise and Office 365 Enterprise plans (including standalone plans such as Exchange Online) and Microsoft 365 Apps for enterprise are available for annual commitment payment.
Annual Commitment Payment: You will register for one year of use. But you can choose to pay monthly or pay for the whole year at the time of registration.
Will Microsoft 365 work when I’m not connected to the Internet?
The Office apps you install on your PC or Mac, such as Word, Excel, PowerPoint, and Outlook, are available to you when you’re not online.
With OneDrive in Microsoft 365, you get offline accessible file storage when you make changes while offline. That change will be synced to OneDrive and all your devices when you reconnect.
You can read emails sent to your inbox.
Various payment options It exists to give customers as much flexibility as possible.
The Microsoft 365 Business Basic, Apps for business, Business Standard, and Business Premium plans are available for monthly commitment payment or annual commitment payment.
- Monthly Commitment Payments: You make monthly commitment payments. And you can cancel anytime.
- Annual commitment payment: You will register for one year of use. But you can choose to pay monthly or pay for the whole year at the time of registration. There is a discount for using this payment option.
Microsoft 365 Enterprise and Office 365 Enterprise plans (including standalone plans such as Exchange Online) and Microsoft 365 Apps for enterprise are available for annual commitment payment.
- Annual Commitment Payment: You will register for one year of use. But you can choose to pay monthly or pay for the whole year at the time of registration.
Microsoft 365 is a productivity cloud designed to help us get things done in our work and life with best-in-class Office apps, intelligent cloud services, and advanced security.
You can notify the number of accounts you want to use / request a quote via
[email protected] / contact number 02 686 3440
Flat-rate billing allows you to budget your IT expenses so you can better focus on your core business goals. We can customize each service package for your specific business.
no problem! We can offer scalable solutions that can be customized to meet your specific needs. No matter what kind of IT service package you need. or need advice Security or support service ThaiPC Support makes it easy with affordable and customizable flat rate service plans.
The customer should first note the information about the error message. and take a screenshot of your problem. so that we can fix the problem properly Or sometimes simply closing the program and restarting the computer to reset the system might fix the problem.
cloud backup or online backup It is a process where backups are transferred to an external server every night. Servers are located in a secure data center in Perth, cloud backup is safe and reliable and easy to manage and monitor.
Our service model pays a fixed monthly fee. Once contracted, our Managed IT Services cover maintenance and support for all components of your network.
That means we take care of all your information technology needs. We provide the best hardware and software to fit your organization. including the installation technical support and IT staffing needs. It also means consulting and emergency assistance to keep your business running.
Management service contracts vary by user. Some require a monthly program. While others want to use a multi-year contract. Where our service contract starts at 6 months.
Free Anti-Virus has a very low detection rate. Depending on the use that is suitable for the customer’s organization But if the customer needs a high detection rate and is suitable for the customer’s organization just call us We are happy to serve you with the latest Anti-Virus Software for Spyware, Malware and Virus protection.
